Terms of Use

TERMS OF USE:

 

Website Introduction:

This website, located at https://www.vedastika.com ("Website"), is owned and operated by Pat Industries, which has its registered office at SR NO 185, AT KERALA, BHAVNAGAR HIGHWAY, TALUKA LATHI, Amreli, Gujarat, 365430 IN. In the text, the entity operating the website is referred to as "Vedastika," and it is denoted by pronouns such as "us," "we," or "our." The purpose of the website is to provide products in the form of hand-rolled incense sticks.

Right to Modify Terms:

Vedastika reserves the right to modify these Terms of Use at its sole discretion. Any changes made to the Terms will be subject to the applicable laws and regulations (referred to as the "Act" and the "Rules"). Users are advised to periodically review the Terms for any updates. This section informs users that the Terms may change over time and encourages them to stay informed about any modifications.

User Discretion and Access:

By accessing and using the Website, users acknowledge that they are doing so of their own free will and discretion. The website does not induce, invite, or solicit users to visit. This emphasizes that users are responsible for their decision to use the website and that Vedastika does not coerce or encourage their visits.

Content Usage Restrictions:

Users are instructed not to modify, edit, alter, or use any content from the Website in a way that could harm Vedastika's position. This implies that the content on the website is protected, and users should refrain from using it in a manner that could negatively impact Vedastika's standing or reputation.

 

Third-Party Sites:

The Website might include links to third-party websites or applications ("Third-Party Sites"). It's emphasized that the operator of the website does not control or endorse these Third-Party Sites. Users are alerted that using Third-Party Sites is entirely at their own risk, and the website operator is not responsible for any consequences resulting from their use. The operator is also not responsible for the practices, content, or information on these linked websites or services.

Privacy and Quality of Third-Party Sites:

The website operator explicitly states that they do not make any representations about the privacy practices, terms of use, or content quality on Third-Party Sites. They also don't guarantee the accuracy or integrity of the information, data, or materials on these Third-Party Sites. Inclusion or exclusion of links does not imply endorsement by the website operator.

Third-Party Content:

The website might contain content created by third parties, and the operator of the website is not responsible for the opinions expressed in such content or any claims resulting from them. Ownership of trademarks, copyrights, logos, and other intellectual property belonging to third parties remains with those parties. The website operator is not liable for any claims arising from such intellectual property.

Website Changes:

The website operator asserts the right to change, modify, suspend, discontinue, or eliminate aspects, features, or functionality of the Website without prior notice. Users acknowledge that the operator is not committed to maintaining any specific aspect of the Website and will not be held liable for any modifications or discontinuations.

 

User Registration:

Users are informed that registration with Vedastika is required to access specific services or areas of the Website. During this registration, the website operator reserves the right to deny the requested user name. Users are granted personal use of their chosen user name and password.

Account Confidentiality:

Users are solely responsible for maintaining the confidentiality of their account and password. They are also responsible for preventing unauthorized access to their account. This emphasizes the importance of safeguarding personal login information.

Modifying Account Details:

Users who wish to update their account details can do so by visiting the 'Your Account' section on the Website. This clarifies the process for users who need to change their account information.

 

 

Account Usage Purpose:

The final part of the text explains that users are allowed to use their accounts solely for the purpose of placing orders for the products listed on the Website. This restricts the usage of the account to the specific intended purpose of ordering products.

 

Payment Methods:

Users have the option to make payments for products available on the Website using various Payment Methods. These options include Credit Card, Debit Card, Paypal, Wallet, Net Banking, UPI, and third-party payment gateways.

Recommended Payment Methods:

Certain payment methods such as Credit Card, Debit Card, UPI, Net Banking, and third-party payment gateways are recommended for faster order processing.

Cash on Delivery Not Available:

The Cash on Delivery option is not available for any products on the Website.

Incurred Fees or Charges:

Users are informed that they may incur certain fees or charges when using the available payment methods.

Secure Payment Processing:

Vedastika processes payments through trusted and secure third-party payment gateways to ensure the safety of transactions. The website operator does not store users' financial information but relies on third-party payment gateways to handle such information.

Limitation of Liability:

Vedastika clarifies that it will not be responsible for any loss or damage arising directly or indirectly due to issues related to payment transactions, such as lack of authorization, payment issues, or transaction declines.

Facilitation of Transactions:

The website operator emphasizes that the payment facility is provided to facilitate the completion of transactions and that it does not render Vedastika liable for non-delivery, non-payment, damage, breach of warranties, or fraud related to the products.

Electronic Payment Facility:

Users are made aware that the payment facility provided by Vedastika is not a banking or financial service but an electronic, automated online payment facilitator.

Transaction Information:

When making a purchase (referred to as a "Transaction") on the Website, you may need to provide relevant information, including payment details (such as payment card number and expiration date), billing address, and shipping information. By submitting this information, you grant Vedastika the right to share this information with third parties to facilitate the completion of the Transaction.

Verification and Completion:

Vedastika may require verification of the provided information before acknowledging or completing any Transaction.

Product Details and Changes:

Descriptions, images, references, features, content, specifications, products, and prices on the Website are subject to change without prior notice. Certain descriptions, weights, measures, and specifications are approximate and provided for convenience purposes.

Product Availability:

The inclusion of products on the Website does not guarantee their availability for purchase at all times.

Compliance with Laws:

It's your responsibility to adhere to applicable local, state, and international laws, including minimum age requirements, when receiving, possessing, using, and selling products purchased from the Website. By placing an order, you confirm that the products will be used lawfully.

Website Management Rights:

Vedastika reserves the right to:

Limit available product quantities or discontinue certain products.

Impose conditions on promotions, coupons, or codes.

Prevent any user from making or completing Transactions.

Refuse to provide products to any user.

Charges and Payments:

You agree to pay all charges incurred through the Website, including product prices, shipping, handling charges, and taxes applicable at the time of purchase.

Communication:

Vedastika or its agents may contact you regarding your account or Transactions. This may include calls or messages made using automatic dialing/announcing devices. Such communications may also be made to mobile or similar devices. Additionally, Vedastika may listen to and record phone conversations for training or service evaluation purposes.

Refund Policy:

If you're not completely satisfied with a purchase of products from Vedastika, you have the option to return the product according to the guidelines specified in "Vedastika's Refund Policy."

Return and Refund Policy:

Vedastika offers refunds on products based on the terms and conditions laid out in its "Return and Refund Policy."

Accessing Refund Policy:

Users can access the detailed "Refund Policy" on Vedastika's website. This policy provides information about the conditions, procedures, and timelines for requesting refunds.

Cancellation Terms:

Cancellation Before Dispatch:

Customers have the option to cancel their orders at no cost as long as the product has not yet been dispatched. The cancellation request should be made during normal business hours.

Cancellations After Business Hours:

If a cancellation request is made after business hours, it will be treated as a request placed on the subsequent day. In such cases, Vedastika is not responsible if the order is dispatched on the same day as the cancellation email received after business hours.

Dispatch Confirmation Delay:

There might be a delay between the dispatch of the product and the delivery of the dispatch confirmation email to the customer.

Vedastika's Decision on Dispatch:

Vedastika reserves the right to make the final decision regarding whether an ordered product has been dispatched prior to the cancellation of the order.

 

Confidentiality:

As outlined in the Privacy Policy, Vedastika is committed to maintaining the confidentiality of all sensitive data, which includes your personal information. This information will not be disclosed to any parties except as specified in the Terms and as mandated by applicable laws. Vedastika will take the necessary security precautions and care to protect this confidential information, employing measures and vigilance equivalent to the protection it affords its own sensitive data. Vedastika acknowledges that its employees, directors, agents, and contractors ("Representatives") are bound to utilize the confidential information solely for its intended purpose. Vedastika will undertake reasonable efforts to ensure that its Representatives understand and adhere to the confidentiality terms outlined in these provisions.

 

By using the Website, you agree and commit not to engage in the following activities:

Inappropriate Content:

You are prohibited from posting, uploading, modifying, sharing, or transmitting content that could be considered harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of privacy, discriminatory based on gender, promoting hate or racial bias, or violating Indian laws.

Intellectual Property Infringement:

You will not violate patents, trademarks, copyrights, or other proprietary rights of others.

Legal Violations:

You will not violate any current laws and regulations.

Threats to National Security:

You will not jeopardize India's unity, integrity, sovereignty, or friendly relations with other countries. Your actions should not incite criminal offenses, hinder investigations, or insult other nations.

Malicious Software:

You will not share content containing computer viruses or other code that could disrupt computer resources.

False Information:

You will not publish intentionally false content aimed at misleading, harming, or harassing individuals, entities, or agencies for financial gain or harm.

Illegal Activities:

You will not provide guidance on illegal activities like creating viruses, violating privacy, or manufacturing illegal weapons.

Unauthorized Commercial Activities:

You will not engage in commercial activities without prior consent from Vedastika, including contests, sweepstakes, advertising, and more.

Interference with Others:

You will not hinder other users' use and enjoyment of the Website.

Additionally:

You will not reverse-engineer or modify Website contents, software, or Our Content.

Commercial use of the Website is prohibited, including domain name sales and advertising.

The Website must not be used unlawfully or in any way that harms Vedastika or its representatives.

 

ALTERNATE CONTACT:

If you wish to reach out to Vedastika and have any queries related to this Privacy Policy, you can contact our customer care using the details provided below:

Number: +91 7878013000

Email: bespiritual@vedastika.com

Name: Ms. Kavina Shah

Availability: Monday - Friday (10:00 AM - 6:00 PM)-IST

Feel free to use this information or modify it to suit your specific requirements.

 CONTACT US

 If you have additional questions or concerns about this Policy or want to make any request or suggestions regarding certain Personal Information, please contact us on 932701897 or write to us on bespiritual@vedastika.com.